What is Ombudsman responsible for?
The Ombudsman is a neutral and impartial faculty officer who offers confidential and informal assistance to members of academia (both students and staff) with various issues and problems. They may act as a mediator in a conflict situation. The Ombudsman’s Office operates independently and has no formal executive authority or disciplinary responsibility. The Ombudsman is not an advocate in disputes but instead seeks to settle matters justly and resolves conflicts that emerge at the faculty. They facilitate communication so that all parties reach a mutually satisfactory solution.
At CU FA, the Ombudsman also organizes educational activities about inappropriate acts and behaviour prevention. The Ombudsman is one of the official contact persons who anyone can contact through FaceUp application (Nenech to být).
Legal and other restrictions of the Ombudsman
A consultation with the Ombudsman is not a legal notice to the faculty or the university about any issue, concern, or complaint. If you wish to appeal to any faculty body, use the official complaint method. The Ombudsman has no obligation or responsibility to report incidents to any other person or body except for the abovementioned cases.
In what matters can you contact the Ombudsman of CU FA?
Do not hesitate to contact our Ombudsman if you encounter any of the following problems:
- disagreements with superiors, colleagues, employees, and/or students;
- interpersonal, intercultural, and group conflicts;
- confusion regarding the faculty policies and/or procedures;
- ethical dilemmas;
- unfair treatment or bullying, etc.
Where and when can you find the Ombudsman?
nám. Jana Palacha 2, Prague 1
room 002, Mondays, by arrangement
ombudsmanka@ff.cuni.cz
